Privacy Policy

Who We Are and What We Do

DynamicGlowly operates from Bulgaria, specializing in SEO audit techniques and helping businesses understand their digital presence. When we say "we," "us," or "our," we're referring to DynamicGlowly and our team based at Шумен, булевард "Велики Преслав" 28 РУМ - ет. II, 9700, Bulgaria.

We process personal data in accordance with Bulgarian law and EU regulations, specifically the General Data Protection Regulation (GDPR). But compliance isn't our only goal—we actually care about protecting your information properly.

Information We Collect

Let's be direct about what information comes our way and why we need it.

Information You Give Us Directly

When you fill out a contact form, sign up for a course, or reach out to us, you might provide:

• Your name and email address
• Phone number if you choose to share it
• Company name and website URL for audit purposes
• Any details you include in messages to us
• Payment information when enrolling in courses (processed through secure third-party providers)

Information We Collect Automatically

Like most websites, ours gathers some technical data when you visit:

• IP address and general location (city level, nothing creepy)
• Browser type and device information
• Pages you visit and time spent on our site
• Referring website that brought you here
• Basic interaction data to understand how people use our content

We use cookies for this—small text files that help us remember your preferences and analyze traffic patterns. You can disable cookies in your browser, though some features might not work as smoothly.

How We Use Your Information

We're not in the business of hoarding data for no reason. Here's what we actually do with it:

We base our data processing on several legal grounds: your consent when you contact us, contractual necessity when you enroll in courses, legitimate business interests for site improvement, and legal obligations we must fulfill.

Data Retention Periods

We don't keep your information forever. Here's our approach to data retention:

After these periods, we securely delete or anonymize your data. If you close your account or withdraw consent, we'll delete your information sooner unless we're legally required to keep it.

Who We Share Data With

We're selective about who gets access to your information. Here's the complete list:

Service Providers We Trust

We work with carefully chosen companies that help us run our business:

• Web hosting providers that keep our site online (servers located in the EU)
• Email service providers for course communications
• Payment processors for secure transaction handling
• Analytics tools to understand site usage

These providers can only use your data to perform services for us—they can't use it for their own purposes. All have contractual obligations to protect your information.

Legal Requirements

We'll disclose information if required by Bulgarian law, court orders, or legitimate government requests. We review each request carefully and only share what's legally necessary.

What We Don't Do

We don't sell your data to advertisers, brokers, or anyone else. We don't rent mailing lists. We don't share your information with unrelated third parties for their marketing purposes. Your data isn't a product we sell.

Your Privacy Rights

Under GDPR and Bulgarian law, you have substantial control over your personal data. These aren't just theoretical rights—we actually honor them.

1. Access: Request a copy of all personal data we hold about you. We'll provide it in a readable format within 30 days.
2. Correction: Ask us to fix inaccurate information. If something's wrong in our records, we want to correct it.
3. Deletion: Request erasure of your data when it's no longer needed or if you withdraw consent. Some exceptions apply for legal obligations.
4. Restriction: Limit how we process your data while we resolve disputes about accuracy or processing legitimacy.
5. Portability: Receive your data in a structured, machine-readable format or have it transferred to another service.
6. Objection: Object to processing based on legitimate interests or direct marketing at any time.
7. Withdraw Consent: Take back your consent for any processing that requires it, effective immediately.

Security Measures

Protecting your data isn't optional for us. Here's what we do to keep information secure:

Technical Protections

• SSL/TLS encryption for all data transmitted to and from our site
• Secure, encrypted databases with restricted access
• Regular security updates and patches
• Firewalls and intrusion detection systems
• Encrypted backups stored in secure locations

Organizational Safeguards

• Limited access to personal data—only team members who need it for their work
• Confidentiality agreements with all staff and contractors
• Regular security training for our team
• Documented procedures for handling data breaches
• Annual security audits of our systems

No system is 100% secure—anyone claiming otherwise is lying to you. But we take reasonable precautions and continuously improve our security practices. If a breach occurs that affects your data, we'll notify you and relevant authorities within 72 hours as required by law.

International Data Transfers

Our primary operations are in Bulgaria (an EU member state), and we prioritize keeping data within the European Economic Area. When we must transfer data outside the EEA for specific services, we ensure appropriate safeguards:

• Standard contractual clauses approved by the European Commission
• Verification that recipients provide adequate data protection
• Additional security measures to protect data in transit

We don't transfer data to countries with inadequate privacy protections unless absolutely necessary and with proper legal mechanisms in place.

Children's Privacy

Our services aren't designed for or marketed to individuals under 16. We don't knowingly collect personal information from children. If you're under 16, please don't provide us with any personal data.

If we discover we've inadvertently collected information from someone under 16, we'll delete it promptly. Parents or guardians who believe we might have information about a child should contact us immediately.

Cookies and Tracking Technologies

We use cookies to make our site work properly and to understand how visitors use it. Here's what's actually running:

Essential Cookies

These keep the site functioning—things like remembering you're logged in or maintaining your session. They're necessary for the site to work, so they're enabled by default.

Analytics Cookies

These help us understand which pages people visit, how long they stay, and where they're coming from. We use this to improve content and fix problems. You can opt out of these in your browser settings.

What We Don't Use

No advertising cookies, no cross-site tracking, no behavioral profiling for marketing purposes. We're not building a detailed profile of your online activities.

Most browsers let you control cookies through their settings. Blocking all cookies might affect site functionality, but you're free to do it.

Changes to This Policy

Privacy regulations and our practices evolve. When we update this policy, we'll change the "Last Updated" date at the top and notify you if changes are significant.

For minor clarifications or legal updates, we'll simply post the revised policy. For substantial changes affecting how we use your data, we'll email you if we have your contact information or display a prominent notice on our site.

We keep previous versions available on request if you want to see what changed.

Complaints and Supervisory Authority

If you're unhappy with how we've handled your data, please contact us first so we can try to resolve it. We take complaints seriously and will investigate thoroughly.

You also have the right to lodge a complaint with Bulgaria's data protection authority:

Or with the supervisory authority in your own EU country if you prefer. They're independent bodies that can investigate and enforce data protection laws.